info@dellentra.com
+44 742 410 7617Shipping Policy
At Dellentra Ltd., we understand that timely delivery of our products and services is essential for our customers. We strive to provide efficient and reliable delivery to ensure that our customers receive their services without delay.
Delivery of Services
Our IT services are delivered electronically and are made available immediately after purchase. All necessary instructions and information for accessing and using the services will be provided via email or through our customer portal.
Our team is committed to delivering services within the agreed timeframe, as outlined in the Service Level Agreement (SLA) between us and the customer. In the event of any delays or issues, we will promptly inform the customer and work to resolve the matter as quickly as possible.
Return and Refund Policy
As our services are digital and intangible in nature, we do not offer returns or refunds once services have been delivered. However, if any issues arise or the services do not meet agreed expectations, our team will work closely with the customer to resolve the matter and ensure satisfaction.
Contact Us
If you have any questions or concerns regarding our delivery policy or the services provided, please contact us at: info@dellentra.com Our team is available to assist you and ensure that your experience with Dellentra Ltd. is a positive one.